Terms of Service

1. Introduction

Cartozo AI ("we", "our", "us") provides a SaaS platform for optimizing product feeds using artificial intelligence.

By using Cartozo AI, you agree to comply with and be bound by these Terms. If you do not agree, do not use the service.

2. Use of the Service

You may use Cartozo AI only in accordance with these Terms and applicable laws.

You agree not to:

• Use the service for illegal or unauthorized purposes
• Upload harmful, misleading, or fraudulent content
• Attempt to reverse engineer, copy, or exploit the system
• Abuse APIs or overload the platform
• Use the service to violate third-party platform policies (e.g., Google Merchant)

We reserve the right to suspend or terminate access if misuse is detected.

3. Accounts

To use certain features, you must create an account.

You are responsible for:

• Keeping your credentials secure
• All activity under your account

We may suspend or terminate accounts that:

• Violate these Terms
• Show suspicious or abusive behavior

4. Payments and Subscriptions

Cartozo AI operates on a subscription basis.

• Plans are billed monthly
• Subscriptions renew automatically unless canceled
• Prices may change at any time with notice

Refunds: Payments are generally non-refundable unless required by law or granted at our discretion.

5. AI Disclaimer

Cartozo AI uses artificial intelligence to generate and optimize content.

You acknowledge that:

• AI-generated results may be inaccurate, incomplete, or unsuitable
• You are responsible for reviewing and approving all outputs before use
• We do not guarantee performance improvements (e.g., SEO rankings, ad results, conversions)

Use of AI outputs is at your own risk.

6. User Data and Content

You retain ownership of all data you upload, including product feeds.

By using the service, you grant us a limited right to:

• Process your data to provide the service
• Improve system performance and AI models (in aggregated or anonymized form)

We do not claim ownership over your content.

7. Third-Party Integrations

Cartozo AI may integrate with third-party platforms such as Google Merchant Center.

We are not responsible for:

• Product disapprovals
• Account suspensions
• Policy violations on third-party platforms

You are solely responsible for ensuring compliance with external platform rules.

8. Intellectual Property

All rights to the Cartozo AI platform, including:

• Software
• Design
• Branding

remain the property of Cartozo AI.

You may not copy, distribute, or recreate any part of the service without permission.

Generated outputs belong to you, subject to applicable laws.

9. Limitation of Liability

To the maximum extent permitted by law, Cartozo AI is not liable for:

• Loss of profits, revenue, or data
• Business interruptions
• Third-party platform penalties (e.g., Google account issues)
• Any indirect or consequential damages

The service is provided "as is" without warranties of any kind.

10. Termination

We may suspend or terminate your access at any time if:

• You violate these Terms
• You misuse the platform

You may stop using the service at any time.

11. Changes to Terms

We may update these Terms from time to time.

Changes will be posted on this page with an updated date. Continued use of the service means you accept the changes.

12. Governing Law

These Terms are governed by applicable laws in relevant jurisdictions, depending on your location.

13. Contact

If you have any questions about these Terms, contact us at:

Email: support@cartozo.ai